Tool 87 · Develop yourself

Trust has been broken. What was actually broken, and what do I need now?

No verdict, and no view on staying or leaving. What was broken, and what you need now.

A guided 18 to 22 minute conversation using ChatGPT. Free, no account, nothing to sign up to.

  1. 01

    Copy

    Take the TAIU prompt.

  2. 02

    Paste

    Open ChatGPT.

  3. 03

    Talk

    One question at a time.

Copies the TAIU prompt. Paste it into ChatGPT.

You don't need ChatGPT Plus. The free version is fine.

What was actually broken?

You do not have to decide this week.

What do you need, as distinct from what you are being asked for?

What you'll explore

  1. 01What happened
  2. 02What broke
  3. 03What you need
  4. 04What you are deciding

A note from Mark

Mark Eve, founder of TAIU

When trust goes, everybody around you has an opinion within about a day, and most of them are answering a different question.

The question they ask is whether you are staying. That is rarely the question you are actually able to answer yet.

What helps first is much duller. What happened, what it broke, what it has cost you, and what you need this week.

Being deceived is not evidence that your judgement is poor. People who are good at deceiving are good at it.

You are allowed to decide nothing for a while. Very few of these decisions get better for being made in the first fortnight.

What you'll get

You won't finish with a personality type.You'll leave with answers you can actually test.

  1. 01

    What broke

  2. 02

    The cost

  3. 03

    What you need

  4. 04

    What can wait

  5. +

    Your TAIU handover — a portable summary of everything the conversation established.

See everything included ↓
  • 01What happened
  • 02What was actually broken
  • 03What that has cost you so far
  • 04What you actually need right now
  • 05What you are actually deciding
  • 06What you do not have to decide today
  • 07What is yours and what is not
  • 08The rival reading
  • 09What deserves protecting
  • 10Where this goes next

What now?

  1. 01 · Save it

    What was broken.

  2. 02 · Test it

    Tell one person you trust, in ordinary words, without asking them what to do.

Explore this further ↓

What I would do

  1. 01

    Say what happened once, without rehearsing the whole history.

  2. 02

    Name what was actually broken.

  3. 03

    Work out what you need this week rather than what you should feel.

  4. 04

    Separate the decision from the pressure to make one.

  5. 05

    Take one step that does not depend on the other person.

Test it

  1. 01

    What was actually broken?

  2. 02

    What do you need this week?

  3. 03

    What does not have to be decided today?

The alternative

The usual reading is that the question is whether to stay or go, and that it has to be answered soon. Often the real question is what somebody needs in order to think at all, and the decision improves enormously for being left alone for a few weeks. The reverse also happens. Somebody spends two years deciding, and the deciding is the thing doing the damage.

Think about this

  • What actually happened, briefly.
  • What was broken, and what was not.
  • What it has cost you so far.
  • What you need this week.
  • What genuinely has to be decided now.

Take this to Ask Mark

You've done the exercise. Now challenge what came back.

Interpretation, not another copy-and-paste exercise.

Take this to Ask Mark →

Recommended by the TAIU community

What helped you?

If you've read, watched, listened to or tried something that helped you think about this differently, we'd like to hear about it.

We review recommendations before sharing them with the community.

Finished the exercise?

What did this uncover?

Tell us whether it helped and what you discovered. It takes less than a minute.

Next tool

Can this be repaired?

When the question becomes repair

Further thinking

  • On Apology

    Aaron Lazare

  • An exploration of the structure of effective apologies

    Roy Lewicki, Beth Polin and Robert Lount

  • Forgiveness and Health

    Loren Toussaint, Everett Worthington and David Williams

Explore the thinking ↓

Book

On Apology

Aaron Lazare

Lazare, a psychiatrist who studied apology for decades, is precise about what an apology has to contain and about how often it is offered to relieve the person giving it. The distinction between acknowledging the harm and explaining yourself runs through the whole book and it is the distinction most people get wrong.

Article

An exploration of the structure of effective apologies

Roy Lewicki, Beth Polin and Robert Lount

The study tests apology components separately and finds that acknowledgement of responsibility does most of the work, while the expression of regret that people tend to lead with does the least. If you are drafting something difficult, it tells you what to put first.

Book

Forgiveness and Health

Loren Toussaint, Everett Worthington and David Williams

A serious survey of what forgiveness does and does not do, which includes the critique that forgiveness interventions can push people towards premature reconciliation. Worth reading precisely because it refuses to sell the idea. Whether to forgive anybody is your decision and this helps you make it with the evidence in front of you.

Book

The Seven Principles for Making Marriage Work

John Gottman

Relevant when the exercise identifies a partner relationship as an area you want to work on.

Article

Making Meaning of Family Estrangement

Kristina Scharp

Scharp's work shows estrangement as an ongoing process of distancing rather than a single break, which is why contact can resume without anything being resolved.