Taiu Ltd

Refund policy

We want TAIU to be genuinely useful to you. If it is not, here is how refunds work.

Our guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net, or contact us at info@taiu.co.uk and we will help you. You do not need to give a reason.

Cancelling a membership

A recurring membership continues until you stop it. You can cancel at any time from your account, and cancelling stops future payments. Cancelling does not affect anything you have already written.